If you work in manufacturing, you probably don’t need another salesperson walking through your door asking:
“What can I quote for you?”
You have production schedules to meet. You have labor challenges. You have quality requirements. You have equipment that needs to keep running.
And every day, you’re being asked to find ways to produce more, reduce costs, improve safety, and eliminate downtime.
What you need from your industrial suppliers isn’t another sales pitch.
You need people who can help solve problems.
That’s how we approach the end-user relationship at E.H. & Associates, LLC.
Start With the Application — Not the Product
One of the most important questions an industrial salesperson can ask is also one of the simplest:
“What are you trying to accomplish?”
Maybe you’re trying to remove a weld faster. Maybe you’re trying to improve a surface finish. Maybe operators are going through too many abrasive discs during a shift.
Or maybe the product you’re currently using works just fine—but there could be a better option.
Before recommending a product, we want to understand the application.
With Abrasives, Price Is Only Part of the Cost
Industrial abrasives are a perfect example.
Imagine two abrasive discs.
One costs less. The other costs more but cuts faster, lasts longer, requires fewer changeovers, and allows the operator to complete more parts during a shift.
Which one actually costs less?
That’s why we believe abrasive conversations should go beyond price per disc.
The better measurement may be cost per finished part.
Let Us See the Problem
Sometimes the best thing you can tell us is:
“Come take a look at this.”
Let us see what your operator is doing. What material are you working with? What abrasive are you currently using? How many parts are you completing? How frequently are you changing abrasives? What’s the required finish? Where is the bottleneck?
Instead of immediately recommending a different product, let’s understand the process first.
And sometimes the answer might be: What you’re currently using is already the right solution.
That’s okay too.
You Get Access to the Manufacturer Without Having to Find the Manufacturer
Another benefit of working with E.H. & Associates is that we provide a connection between the end user, distributor, and the manufacturers we represent.
If we can’t answer a technical question, we’ll work to get the answer. If an application requires additional expertise, we can involve the manufacturer.
You don’t have to figure out who to contact. Start with us.
We Work With Your Industrial Distributor
Your distributor salesperson already knows your facility, purchasing requirements, and many of the products you use.
E.H. & Associates adds another layer of product and application knowledge.
That creates a team:
End User + Distributor + Manufacturer’s Representative + Manufacturer
When everyone is focused on solving the application instead of simply making a sale, the end user benefits.
Put E.H. & Associates to Work in Your Facility
At E.H. & Associates, we don’t believe our value to an end user is measured by how many products we can show you.
It’s measured by whether we can help you improve productivity, reduce downtime, increase product life, improve quality, reduce your cost per finished part, and make the job better for the people actually doing the work.
When an industrial application could be better, give us a chance to take a look.